Webcast: DTS+ Refresher Training Session
December 8, 2015
Once there was a hospital IT Director who managed a smoothly running IT department operation. The department met the daily needs of the hospital efficiently and effectively. Then one day the Director was notified that they were scheduled for Meditech MAGIC® update, to begin in a few short weeks. With thousands of changes to test and prepare for implementation, how would the IT Director prepare, and how would this project affect the smooth running of the IT "ship"?
This IT Director had one advantage some hospitals didn't have: Array Software's DTS+ tool for managing Meditech MAGIC updates. Since their last Meditech update was over a year ago, the key first step was to get everyone up-to-speed on using the DTS+ testing tool.
First, they would attend the DTS+ Refresher Training webcast that Array was offering on Tuesday, December 8th at 11:00 am Eastern/8:00 am Pacific. During the webcast training session, the IT Director learned that Meditech had released their DTS documentation in a new format. This meant a new process for compiling and downloading DTSs on the Meditech site, and making sure their DTS+ software was up to date.
After the webcast, the IT Director used the Contact Array form on Array's website to notify them to schedule an update to their DTS+ system. They also could have sent an email to Information@arraysoftware.com, or called Array at 413-789-2600 to let the Support staff at Array know they needed their tool updated.
Were they all set to begin their update process? The IT Director met with the testing teams of analysts and super-users and learned that staff turnovers meant that some assigned to the project had never been through a Meditech update. So the IT Director set up a training session with Array specifically for their hospital, so that Array could provide some basic training to the newer staff. After the session, it looked like they were ready to handle the update as well as their regular workload.
This scenario plays out all the time, at DTS+ customer sites all over the country. How will your next Meditech MAGIC update turn out? Make sure you have all your preparations in hand! Join us for one of our DTS+ Refresher Training webcasts:
Tuesday, December 8 at 11:00 am Eastern/8:00 am Pacific Register Now!
Monday, January 11, 2016 at 11:00 am Eastern/8:00 am Pacific Register Now!
Tuesday, February 16, 2016 at 2:00 pm Eastern/11:00 am Pacific Register Now!
These webcasts are open to all current DTS+ customers, and also offer a review from an end-user perspective for the employee or tester who has not used DTS+ in many months. These demonstration-oriented training classes will review "Process My Tasks", screen navigation, documentation options and search techniques.
Individually or as a group, make plans to join us on Tuesday, December 8, 2015 at 11:00 am Eastern (10:00 am Central, 9:00 am Mountain, 8:00 am Pacific), or on one of the other dates, to refresh everyone's DTS+ skills! Each webcast will run approximately one hour, and there is no cost to attend.
To request a one-on-one refresher session for everyone involved in DTS testing at your facility, please click here, or contact us via email at Information@arraysoftware.com or by phone at 413.789.2600.